Lg LG WashTower™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer - Black Steel

by martink

Submitted 02-03-23

done Yes, I would recommend this to a friend

lg.com

I bought this a month ago and I love it. The look is very clean and I havent had a single issue with it so far. Well worth the money in my opinion

A pain in the neck to use but it is gorgeous

by Airing of Grievances

Submitted 01-30-23

clear No, I would not recommend this to a friend

lg.com

This washer/dryer combo is beautiful and is great for washing large items. However for my typical laundry cotton tshirts underwear nice jeans I am still trying to figure out how to make it work as well as my previous washer/dryer combo. I with the typical loads I always use cold water and dry at low heat. I learned many years ago not to put my jeans in the dryer because they will shrink in length over time so I line dry them. I was surprised to find that the only preset wash program that is suitable for my tshirts and tops is the delicate cycle as it is the only one that allows you to choose cold water. I am still trying to figure out the best Spin choice that will not leave the clothes too wet but not compress them so much that wrinkles are set in. As far as drying the tshirts and tops it falls far short of my older unit that this one replaced. First NONE of the preset drying programs allow me to choose low heat I have to use the app to download a Very Delicate program and I would prefer not to have to use the app - I should be able to make choices in the presets for such a common usage. Second my previous dryer offered a cool-down period with every heat level that tumbled the load with air only for about 10 minutes before declaring the load to be done. When I pulled the clothes out of the dryer they were unwrinkled and cool to the touch. This dryer has no such feature and even drying on low heat my clothes come out wrinkled I need to experiment with setting different dry levels but I think that would just result in my clothes coming out damp. The Wrinkle Guard feature helps with not having to take the clothes out immediately but it doesnt make the wrinkles not appear in the first place. My biggest complaint is the amount of time it takes to dry out all of the gaskets to the washers door after using it. Not only does the inside of the door and the outside of the biggest gasket have to be dried but great care must be taken to dry the folds of the gasket in the door - there are two of them and my fingers plus drying towel barely fit in the innermost fold. AND the door must be left open which pretty much makes the unit not compact with respect to the space it takes up. I only dried the inside of the door and the outer gasket plus leaving the door ajar the first couple of times I used it and that was not enough to keep it from having a strong mildew smell. So now I know that I need to schedule an extra 5-10 minutes to dry the washer after finishing the days wash. Related is the filter at the bottom of the washer which apparently will need to be drained on a regular basis. This is the first time Ive seen this in a washer and it is not an easy task. The little hose the comes out isnt long enough so to drain it I have to get a very shallow pan that is large enough to catch all the water or Ill have a wet floor. Another extra maintenance chore is the need to run a washer clean cycle. The manual says to do this once a month but I question whether I need to do it that often as I am a small household of one and I wonder if that frequency would be the same as for a large family. I really dont want to have to do this as I live in a drought prone area and my household water comes from a rainwater collection system. Ive never had to do this with a previous washing machine and it seems like a huge waste of water to me. To sum up my problems with this machine are: 1. The necessity to use the app to accomplish routine tasks 2. Lack of dryer choices which minimize wrinkles in the preset tasks 3. Lack of a cool down cycle that I can find with any dryer program 4. Washing machine should not have so much residual water which I have to clean out myself to avoid mildew 5. Washing machine should not need to be washed out on a regular basis waste of water and electricity for hot water and the filter should be easier to empty.

The best combo ever

by LGQueen

Submitted 01-26-23

done Yes, I would recommend this to a friend

lg.com

Best overall performance. Clean clothes Fabulous

Most questionable purchase for our new home

by 2 thumbs down

Submitted 01-24-23

clear No, I would not recommend this to a friend

lg.com

This was the 1st major purchase of our home and has now become the most regretful one. After researching many other brands models we found this one to be the perfect 1 for our new home. Which also included the customer service from LG that we were looking for leading us to make this purchase. But after only 6 months of owning the appliances we have now experienced multiple issues with the washer and dryer. These issues did create an inconvenience. But after reviewing the quality of customer service LG would provide we were assured it would be resolved effectively. Which has not been the case since we have reported the issue to LG. We have now been without washer and dryer for over a month. Which is now also cost us additional out of pocket expenses and inconvenience. By having to wash at the laundromat during this long overdue experience from this purchase from LG. The repairman has visited several times with each repair not finding any solution. Instead of replacing into brand new ones without issues. We are now going into 2 months of waiting for replacement parts with new appliances that we should not have these type of troubles with this soon. To add insult to injury the rest of our brand new appliances we have purchased for our kitchen and home are also LG as well. Which is very concerning being if we have any issues with those appliances that this is the type of customer service we will receive in turn. I feel that this may be the last time we will ever purchase LG if this matter is not corrected very soon. I truly hope LG can expedite resolve this matter to regain my assurance in products customer service brand.

Who Gets To Do Laundry First

by LGWD

Submitted 01-23-23

done Yes, I would recommend this to a friend

lg.com

We are so very pleased with our new LG W/D Doing laundry has never been so sexy until now. Doing the laundry now takes half the time and the musical jingle feature notifying when laundry is finished is a much better command as opposed to the terrible loud buzzing noise of other machines. Laundry has never been enjoyable until now. Truly.